Terms of Service
Service Description
FileRepairOnline.com provides automated file recovery services for corrupted Microsoft Word documents. We attempt to recover readable content from damaged files but do not guarantee complete recovery of all content or formatting.
Payment Terms
You will be charged £4.99 only after previewing recovered content and choosing to download the repaired file. If no content can be recovered, you will not be charged. All payments are processed securely through Stripe.
Refund Policy
If the repaired file doesn't open or contains no readable content, contact us within 48 hours for a full refund. See our Refund Policy for details.
File Handling
By uploading a file, you confirm you have the right to repair and modify it. All uploaded files are automatically deleted after 12 hours. We are not responsible for content loss beyond what we can recover.
Limitation of Liability
We provide file repair services "as is" without warranties. We are not liable for any data loss, business interruption, or consequential damages. Our maximum liability is limited to the amount you paid for the service (£4.99).
Contact
For questions about these terms, email support@filerepaironline.com